{"id":28,"date":"2023-07-28T22:54:02","date_gmt":"2023-07-28T22:54:02","guid":{"rendered":"https:\/\/giving.natureconservancy.ca\/fr\/?page_id=28"},"modified":"2024-12-18T21:58:58","modified_gmt":"2024-12-18T21:58:58","slug":"shipping-faqs","status":"publish","type":"page","link":"https:\/\/giving.natureconservancy.ca\/fr\/shipping-faqs\/","title":{"rendered":"Foire aux question et livraison"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\"><mark style=\"background-color:var(--wp--custom--colors--neutral-100)\" class=\"has-inline-color has-secondary-500-color\">Foire aux question et livraison<\/mark><\/h1>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordions\">\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: Qu\u2019est-ce que Conservation de la nature Canada??<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre : Conservation de la nature Canada (CNC) est le chef de file national des organismes vou\u00e9s \u00e0 la conservation des milieux naturels. Organisme priv\u00e9 \u00e0 but non lucratif, nous travaillons en partenariat avec des particuliers, des entreprises, des fondations, des communaut\u00e9s autochtones, d\u2019autres organismes \u00e0 but non lucratif et diverses instances gouvernementales, afin de prot\u00e9ger nos richesses naturelles les plus pr\u00e9cieuses, soit les milieux naturels dont la faune et la flore du Canada d\u00e9pendent. Nous prot\u00e9geons ces milieux gr\u00e2ce \u00e0 des dons, des achats, des servitudes de conservation et la renonciation \u00e0 d\u2019autres int\u00e9r\u00eats juridiques en mati\u00e8re de propri\u00e9t\u00e9 fonci\u00e8re, afin d\u2019en assurer la gestion \u00e0 long terme.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: <strong>Qu\u2019est-ce qu\u2019une adoption symbolique?<\/strong><\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre : Les cadeaux symboliques de CNC repr\u00e9sentent des esp\u00e8ces et des habitats naturels qui b\u00e9n\u00e9ficient de notre travail de conservation. En adoptant une esp\u00e8ce ou un habitat, vous contribuez \u00e0 ce que des milieux naturels de notre pays soient prot\u00e9g\u00e9s d\u00e8s aujourd&rsquo;hui et pour les g\u00e9n\u00e9rations futures.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: Comment fonctionnent les cadeaux symboliques?<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre : Les cadeaux symboliques repr\u00e9sentent les travaux de conservation appuy\u00e9s par votre don. Les montants recueillis permettent de financer des projets et des initiatives de conservation.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: Comment assurez-vous la transparence et la responsabilit\u00e9?<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre: Nous publions r\u00e9guli\u00e8rement des rapports financiers d\u00e9taillant nos revenus, nos d\u00e9penses et la mani\u00e8re dont les fonds sont d\u00e9pens\u00e9s. Nous maintenons \u00e9galement une communication ouverte avec les personnes qui nous appuient et les informons de l\u2019avancement de nos projets.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: Comment passer une commande?<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre: Pour passer une commande, il vous suffit de parcourir la page \u00ab Nos cadeaux \u00bb de la boutique, de s\u00e9lectionner celui de votre choix et de cliquer sur le bouton \u00ab Ajouter au panier \u00bb. Passez ensuite \u00e0 la page de paiement, o\u00f9 vous pouvez consulter les d\u00e9tails de votre commande et finaliser l\u2019achat en fournissant vos informations de livraison et de paiement.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: Mes achats\/dons me donnent-ils droit \u00e0 une d\u00e9duction fiscale?<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre: Oui. Vous recevrez automatiquement un re\u00e7u fiscal par courriel apr\u00e8s avoir fait votre don. Ce re\u00e7u est d\u00e9livr\u00e9 pour les besoins de l&rsquo;imp\u00f4t sur le revenu au Canada.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: CNC est-il un organisme de bienfaisance enregistr\u00e9?<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre: CNC est un organisme de bienfaisance enregistr\u00e9. Notre num\u00e9ro d\u2019organisme de bienfaisance est le 11924 6544 RR0001. Notre d\u00e9nomination l\u00e9gale est La Soci\u00e9t\u00e9 canadienne pour la conservation de la nature.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: Puis-je faire du b\u00e9n\u00e9volat ou contribuer d\u2019une autre mani\u00e8re?<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre: Absolument! Visitez conservationdelanature.ca\/aideznous pour plus d\u2019information sur les activit\u00e9s b\u00e9n\u00e9voles, les collectes de fonds et les autres mani\u00e8res de contribuer. Votre temps et votre soutien sont d\u2019une valeur inestimable pour notre cause.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: Quels sont les modes de paiement accept\u00e9s?<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre: Nous acceptons toutes les principales cartes de cr\u00e9dit, dont VISA (y compris VISA D\u00e9bit) et Mastercard. Pour l\u2019instant, nous n\u2019acceptons pas Apple Pay, Google Pay et PayPal. Nous nous effor\u00e7ons de mettre \u00e0 votre disposition d\u2019autres modes de paiement.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: Offrez-vous l\u2019exp\u00e9dition internationale?<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre: Non, la livraison n\u2019est actuellement possible qu\u2019\u00e0 l\u2019int\u00e9rieur du Canada.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: Comment puis-je contacter les Services aux partenaires de Conservation de la nature Canada?<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre: Vous pouvez joindre notre \u00e9quipe des Services aux partenaires par courriel \u00e0 services.partenaires@conservationdelanature.ca. Nous r\u00e9pondons g\u00e9n\u00e9ralement aux demandes de renseignements dans les 48 heures et sommes \u00e0 votre disposition pour r\u00e9pondre \u00e0 toutes vos questions. Vous pouvez \u00e9galement nous appeler au 1 877 231-3552.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: Quel est le d\u00e9lai de livraison de ma commande?<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre: Les commandes num\u00e9riques seront livr\u00e9es par courriel le jour m\u00eame. Pour les colis physiques, vous recevrez un courriel de confirmation d\u2019exp\u00e9dition lors de l\u2019envoi de votre commande; comptez ensuite une \u00e0 deux semaines pour la livraison \u00e0 partir de la date de r\u00e9ception du courriel.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: Que dois-je faire en cas de perte ou de non-r\u00e9ception de mon re\u00e7u fiscal?<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre: Vous pouvez joindre notre \u00e9quipe des Services aux partenaires par courriel \u00e0 services.partenaires@conservationdelanature.ca. Nous r\u00e9pondons g\u00e9n\u00e9ralement aux demandes de renseignements dans les 48 heures et sommes \u00e0 votre disposition pour r\u00e9pondre \u00e0 toutes vos questions. Vous pouvez \u00e9galement nous appeler au 1 877 231-3552.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: Que faire si je souhaite commander plusieurs cadeaux \u00e0 livrer \u00e0 des adresses diff\u00e9rentes?<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre: Pour l\u2019instant, il n\u2019est pas possible de commander des cadeaux physiques qui seront exp\u00e9di\u00e9s \u00e0 des adresses diff\u00e9rentes. Si vous souhaitez envoyer des cadeaux symboliques physiques \u00e0 plusieurs adresses, vous devrez passer une commande distincte pour chaque adresse.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: Que dois-je faire si je souhaite commander des cadeaux dans des langues diff\u00e9rentes (fran\u00e7ais et anglais)?<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre: Pour l\u2019instant, il n\u2019est pas possible de commander des cadeaux en plus d\u2019une langue dans une m\u00eame commande. Si vous souhaitez envoyer des cadeaux dans plus d\u2019une langue, vous devrez passer une commande distincte pour chaque langue.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: Puis-je commander un cadeau symbolique par la poste?<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre : Non, nous ne sommes pas en mesure de traiter les commandes de cadeaux symboliques par la poste. Merci de ne pas nous faire parvenir votre commande par la poste. Si vous le faites, nous ne pouvons pas garantir qu\u2019elle sera honor\u00e9e. Si vous souhaitez faire votre don par t\u00e9l\u00e9phone, veuillez contacter les Services aux partenaires au 1 800 465-8005. Veuillez noter qu\u2019une carte de cr\u00e9dit et une adresse \u00e9lectronique sont n\u00e9cessaires.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-accordion\"><button class=\"accordion-toggle has-large-font-size\" id=\"accordion-header\" aria-expanded=\"false\" data-accordion-header=\"true\"><span class=\"accordion-icon\"><\/span><h2 class=\"accordion-intro\">Question: Puis-je commander un cadeau symbolique au t\u00e9l\u00e9phone?<\/h2><\/button><div class=\"accordion-content\">\n<p>R\u00e9pondre : Oui. Pour ce faire, veuillez contacter notre \u00e9quipe des Services aux partenaires au 1 800 465-8005. Veuillez noter qu\u2019une carte de cr\u00e9dit et une adresse \u00e9lectronique sont n\u00e9cessaires pour passer une commande ou faire un don au t\u00e9l\u00e9phone.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Foire aux question et livraison<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"class_list":["post-28","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Foire aux question et livraison - Conservation de la nature Canada<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/giving.natureconservancy.ca\/fr\/shipping-faqs\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Foire aux question et livraison - 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